return policy

 

It’s so important to us that you LOVE your pieces! If for any reason you do not, we have created a flexible return policy that will allow you to find something that suits you better!

Returns are accepted for refund or store credit! All returns must be back to our storefront within 30 days of the date received.

To be eligible for a return your item must have the original tags attached and be unworn, free of damage, with no odor or markings from deodorant or make-up etc!

Buyer is responsible for return shipping. Please ship return items to the below address with the return slip filled out, including your order number & preference of store credit or refund!

Shop Sovereign (RETURNS)

301 S Main St Suite 205

Moscow ID 83843

 If you purchased at a pop-up, you may send your item back to the above address with a copy of your receipt! If you don’t wish to pay for shipping, see our pop-up schedule and you may also return to us in person when we pop-up near you!

·We will provide store credit via a gift card to your email or initiate a refund to your original payment method, as soon as we get your return.

· Sale items and accessories are final sale & cannot be returned. Any sale items or accessories returned, cannot be processed!

· Currently, we do not initiate exchanges. If you wish to exchange for a different size please re-order the new size and return the item that did not fit!

· Merchandise must be in NEW condition. This means, unworn, unwashed, odor free and must not contain ANY markings from deodorant, make-up, etc. in order to receive exchange or store credit for the returned item(s). If any of the above are found on the product upon return, we can return the item to you and you will pay the shipping charge!

Thanks so much for understanding!

Xoxo, Cassidy Jess

For any additional questions regarding our return policy please email orders@sovereignboutique.com